Our Payment And Refund Policies
Our editing team is comprised of a small group of talented editors with more than 75 years' combined experience in writing, publishing, and editing. We're committed to providing you with just the right editor for your manuscript, who will work hard to improve your writings while at the same time preserving your unique voice and perspective - and based on our client testimonials, we've gotten pretty good at it.
As part of our commitment to making your editing project a resounding success, through our sample editing process, we allow you to choose the editor you believe will be the most compatible for your manuscript. If for whatever reason the editor you select doesn't perform as optimally as you'd like, we'll gladly assign another editor for your project, at no extra cost to you. Ultimately, if we can't fulfill all your particular editing needs, we'll provide you with a full refund of your editing project fee. We firmly believe you shouldn't have to pay for anything less than the best possible treatment of your work.
How many refunds have we issued after having edited 1300+ books so far? 0. So, it's safe to say we're well-suited to give your work the excellent attention it deserves.
Regarding payment of your editing project fee, we typically collect a 50% deposit to begin work on your manuscript, with the remaining balance due once your editor has reached the halfway point.